These Terms & Conditions apply to Hypnotherapy Practitioner Training courses provided by David Carroll Coaching / Doncaster Hypnotherapy Clinic.

By booking a place and making a deposit, initial payment or other payment towards a course, you confirm that you have read and accepted these Terms & Conditions.

1. Course Options and Standard Fees

The standard course fees are:

Rossington Hall Residential Training – £3,505 per person

This includes attendance at the training and residential accommodation at Rossington Hall for the period specified in the individual course information.

Meals and food are not included in the residential course fee. Participants are responsible for providing and preparing their own meals and food throughout their stay.

Kitchen and food preparation facilities are available at the venue for participants to use, subject to the venue’s rules and facilities.

From time to time, David Carroll Coaching may provide complimentary refreshments or light breakfast items such as tea, coffee, fruit, yoghurt, porridge or pastries. These are provided as a courtesy only and do not form part of the residential package or course fee.

Participants with allergies, intolerances or specific dietary requirements remain responsible for ensuring that they have suitable food available during their stay.

Rossington Hall Drive-In / Non-Residential Training – £1,997 per person

This includes attendance at the training but does not include overnight accommodation or meals.

Birmingham and Other Non-Residential Training Locations – £1,997 per person

This includes attendance at the training unless a different price or package is clearly stated at the time of booking.

Unless expressly stated otherwise in the individual course information, accommodation, meals and travel are not included for non-residential courses.

Course dates, location and the exact option booked will be confirmed at the time of booking.

2. Promotional Prices and Discounts

From time to time, promotional prices, discounts or special offers may be made available.

These may include discounts on residential or non-residential places and may be offered for a limited period, through a particular promotion, event, consultation, telephone call or other offer.

Different participants may therefore have paid different prices for the same course.

Where a promotional or discounted price has been agreed, the price confirmed to you at the time of booking becomes your agreed course fee and replaces the standard price for your individual booking.

Promotional offers cannot normally be applied retrospectively to an existing booking unless agreed by us in writing.

3. Deposits and Booking Payments

A deposit or initial booking payment may be required to reserve a place.

The amount required may vary according to the course, location and promotional offer available at the time.

Your booking confirmation, invoice or payment arrangement will identify the amount paid, the agreed total course fee and any remaining balance.

Unless otherwise agreed in writing, any remaining balance must be paid in accordance with the payment schedule confirmed when you book.

A place is not considered fully paid until the complete agreed course fee has been received.

Where an amount is specifically identified as a booking deposit, that deposit is intended to reserve your place and may be retained following cancellation to the extent permitted by law and these Terms & Conditions.

4. Instalment Payments

Where we agree to allow payment by instalments, this is a payment arrangement towards the agreed total course fee and does not convert the booking into separate individual purchases.

The amount and due date of each instalment will be confirmed to you.

If you experience difficulty making an instalment payment, please contact us as soon as possible. We may, at our discretion, agree an alternative payment arrangement.

Failure to make payments when due may result in your place being suspended or cancelled.

5. Changing From Residential to Non-Residential Attendance

Residential places at Rossington Hall include accommodation which is reserved specifically for participants.

If you subsequently ask to change a residential booking to a drive-in or non-residential place, this is not an automatic entitlement and is subject to our agreement.

Where we agree to such a change, we will confirm any revised course fee and any effect upon payments already made.

Any accommodation, venue or other costs that we have already committed to and cannot reasonably recover may be taken into account when agreeing the change.

Once a revised arrangement has been agreed between us, that revised arrangement becomes the basis of your booking.

6. Cancellation by the Participant

If you wish to cancel your place on a course, you must notify us in writing.

Our training courses have limited places and we make financial commitments in advance, including venue hire, accommodation, staffing, administration and other course-related costs. Reserving your place may also mean that the place is no longer available to another participant.

More than 8 weeks before the course start date

Where written notice of cancellation is received more than 8 weeks before the course start date, any specifically identified booking deposit will be retained.

Any additional payments made will be refunded, less any reasonable and non-recoverable costs already incurred in connection with your booking.

From 8 weeks before the course start date up to and including the course start date

If you cancel at any point during the 8 weeks immediately preceding the course, including on the course start date, no refund will normally be payable.

By this stage, we will normally have made significant financial commitments in relation to the course and your place. These may include venue hire, accommodation, staffing, administration and other course-related costs. The opportunity to offer and resell your place to another participant will also be substantially reduced.

Where required by applicable consumer law, we will take into account costs that we have been able to avoid or recover and whether we have successfully resold your place.

If our actual financial loss arising from your cancellation is lower than the amount retained, any amount that we are legally required to refund will be returned to you.

After the course has commenced or in the event of non-attendance

No refund will normally be payable if you fail to attend the course, cancel after the course has commenced, or choose to leave the course early.

Where a participant is unable to attend because of exceptional circumstances, we may, at our discretion, consider whether a transfer to a future course or another reasonable arrangement can be offered. This is not an automatic entitlement and will depend upon the individual circumstances, availability and any costs already incurred.

Nothing in this section excludes, limits or affects any statutory cancellation rights or other consumer rights that apply to your booking.

7. Distance and Online Bookings

Where you book a course online, by telephone or through another form of distance communication, you may have statutory cancellation rights under UK consumer law.

Where a statutory cooling-off period applies, you will be entitled to exercise those rights in accordance with the applicable legislation.

Nothing in these Terms & Conditions is intended to remove or restrict any statutory cancellation rights that apply to your booking.

If you expressly request that services or other work relating to your booking begin during a statutory cancellation period, your rights and any amount payable following cancellation will be determined in accordance with applicable consumer law.

8. Transfers to Another Course

Where exceptional circumstances prevent you from attending, we may, at our discretion, allow some or all of your booking to be transferred to a future course.

Transfers are not an automatic right and will depend upon the individual circumstances, availability on future courses and any costs already incurred in relation to your original booking.

Any transfer must be agreed by us in writing.

A request to transfer does not automatically cancel your existing booking or remove any payment obligations until an alternative arrangement has been agreed.

9. Substitution of Participant

We may, at our discretion, allow you to transfer your place to another suitable participant.

Any substitution must be agreed by us in writing before the course begins and may be subject to reasonable administrative requirements.

10. Cancellation or Changes by Us

In the unlikely event that we cancel a course, participants will be offered either a transfer to an alternative course or a refund of course fees paid for the cancelled course.

We reserve the right to make reasonable changes to the course timetable, trainers, content, venue or arrangements where circumstances require it, provided that the overall nature and quality of the training are not materially reduced.

We cannot be responsible for consequential expenses incurred by participants, such as independently booked travel or accommodation, except where required by law.

11. Attendance and Certification

Participants are expected to attend the full course and participate appropriately in the practical training.

Successful completion and certification may be dependent upon attendance, participation, practical competence and completion of any requirements specified for the course.

Payment of the course fee does not, by itself, guarantee certification.

Where a participant misses part of the training, we cannot guarantee that the missed training can be provided separately or transferred to another course.

12. Personal Responsibility and Professional Conduct

The training includes practical exercises, demonstrations and experiential work.

Participants remain responsible for their own wellbeing and for informing the trainer of anything that may reasonably affect their ability to participate safely.

Participants are expected to behave professionally and respectfully towards trainers, staff, venue staff and fellow participants.

Serious misconduct, threatening or abusive behaviour, harassment, intoxication, or behaviour that significantly disrupts the training or affects the safety or wellbeing of others may result in a participant being asked to leave the course.

Where a participant is removed from a course because of serious misconduct, any entitlement to a refund will be considered in accordance with applicable consumer law and the circumstances of the case.

13. Course Content

Course descriptions provide an overview of the training intended to be delivered.

We may make reasonable changes to the order, presentation or delivery of course content where this improves the learning experience or is reasonably necessary.

The training involves practical and experiential learning and individual experiences and outcomes will naturally vary.

No particular professional, business, financial or therapeutic outcome is guaranteed as a result of completing the course.

14. Intellectual Property

Course manuals, training materials, recordings, documents, scripts and other materials supplied as part of the training remain protected by copyright and other intellectual property rights.

They are supplied for the participant’s personal learning and appropriate professional use.

Course materials must not be copied, reproduced, sold, distributed, published or used to provide substantially identical training to others without prior written permission from the relevant rights holder.

15. Photography and Recording

Participants may not make audio or video recordings of training sessions, demonstrations or other participants without prior permission.

Participants must respect the privacy and confidentiality of other people attending the training.

Where photographs or recordings are taken by us for promotional, educational or other purposes, appropriate consent will be obtained where required.

16. Confidentiality

During practical training, participants may hear personal information shared by other participants as part of exercises, demonstrations or discussions.

Participants are expected to respect the confidentiality and privacy of others and must not disclose personal information shared during the training outside the course without the person’s permission, except where disclosure is required by law or necessary to address a genuine safeguarding concern.

17. Accommodation at Rossington Hall

Residential participants are expected to treat Rossington Hall, its facilities, furnishings and grounds with appropriate care and respect.

Participants are responsible for any deliberate damage or damage caused by their negligence and may be required to meet the reasonable cost of repair or replacement.

Participants must comply with reasonable venue rules relating to safety, security and use of the property.

The residential element is provided for participants attending the training and is not intended as hotel accommodation or a separately purchased holiday or leisure stay.

18. Food and Meals

Meals are not included in the Rossington Hall residential course fee.

Residential participants are responsible for supplying and preparing their own food and meals.

Kitchen facilities are available for participants to use, subject to the facilities available at the venue and reasonable rules regarding their use.

We may provide complimentary items such as tea, coffee, fruit, yoghurt, porridge, pastries or similar refreshments. These are provided entirely as a courtesy and do not constitute a contractual meal or catering service.

Participants with allergies, food intolerances or particular dietary requirements are responsible for ensuring that they have appropriate food available to meet their individual needs.

19. Travel and Personal Expenses

Participants are responsible for arranging and paying for their own travel to and from the training venue.

Unless expressly stated otherwise, travel, meals, personal expenses and any accommodation arranged independently by a participant are not included in the course fee.

20. Our Commitment

We want every participant to have an excellent training experience.

If you experience a problem with your booking, payments or ability to attend, please contact us as early as possible.

Where circumstances genuinely change, we will always consider whether a reasonable solution can be found. This does not mean that refunds, transfers, changes of course or changes to payment arrangements are automatically available.

Any variation to your booking or these Terms & Conditions must be agreed by us.

21. Governing Law and Statutory Rights

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in these Terms & Conditions excludes, limits or restricts any consumer or statutory rights that cannot lawfully be excluded or restricted.

If any provision of these Terms & Conditions is found to be unenforceable, this will not affect the remaining provisions.

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Acceptance of Terms

By making a deposit, initial payment or other payment towards a course after being provided with or directed to these Terms & Conditions, you acknowledge that you have read and accepted them.

The individual course confirmation, invoice or booking information will identify the course, location, dates, residential or non-residential option, agreed price and any applicable promotional discount relating to your individual booking.