David Carroll

Privacy policy

David Carroll

Privacy policy

Last Updated: October 2025
Business Name: David Carroll Hypnotherapy & Practitioner Training
Trading As: Doncaster Hypnotherapy
(for training and accreditation)
Registered Location: Doncaster, South Yorkshire, United Kingdom
Email: training@doncasterhypnotherapy.co.uk
Website: www.doncasterhypnotherspy.co.uk
 
 
1. Introduction
 
At Doncaster Hypnotherapy, your privacy matters.
This Privacy Policy explains how we collect, use, and protect your personal data when you:
 
Respond to one of our Facebook or Instagram ads
 
Submit a form through Meta, Ticket Tailor, or our website
 
Attend therapy sessions or training courses (in-person or online)
 
 
By sharing your details or interacting with our services, you agree to this policy.
 
 
2. Who We Are
 
Doncaster Hypnotherapy is led by multi-award-winning hypnotherapist David Carroll, providing:
 
Private therapy and breakthrough sessions for anxiety, stress, trauma, phobias, and more
 
Accredited hypnotherapy and NLP training under the David Carroll Hypnotherapy Academy banner
 
 
We are based in Doncaster, South Yorkshire, and operate in full compliance with the UK-GDPR and the Data Protection Act 2018.
 
 
3. Information We Collect
 
We may collect the following types of personal information:
 
When engaging with Facebook or Instagram Ads and forms:
 
Name
 
Email address
 
Phone number
 
Location (city or country)
 
Your area of interest (therapy or training)
 
Any comments or details you provide
 
 
When booking therapy or training:
 
Full contact details (address, email, phone)
 
Therapy session notes (confidential and securely stored)
 
Payment details (processed through secure third-party providers such as Stripe, Square, or Ticket Tailor)
 
 
When visiting our website:
 
IP address, device information, and browsing activity (via cookies or Meta Pixel tracking)
 
 
 
 
4. How We Use Your Information
 
Your information is used only for legitimate purposes, including:
 
Responding to your enquiries or bookings
 
Delivering therapy sessions, courses, or event information
 
Sending appointment reminders or updates
 
Providing course materials, certificates, or care packages
 
Following up after you’ve shown interest in our ads or forms
 
Complying with professional or legal obligations
 
 
We may contact you by email, phone, or WhatsApp, but only in relation to the services you’ve expressed interest in.
 
 
 
5. Marketing and Facebook Advertising
 
When you interact with our Facebook or Instagram ads or submit your details, you consent to being contacted regarding Doncaster Hypnotherapy services or training.
 
We may use your details to:
 
Send relevant emails about therapy or upcoming courses
 
Run Meta or Google remarketing campaigns so you see relevant ads
 
Invite you to special events or promotions (such as training at Rossington Hall or prize draws)
 
 
You can opt out at any time by clicking “unsubscribe” in any email or by replying “STOP” to any message.
 
We never sell, rent, or trade your data to any third party.
 
 
 
6. Data Storage and Security
 
All client and student data is securely stored in encrypted systems and password-protected devices.
Therapy notes are held in strict confidence and never shared unless required by law (e.g. risk of harm or safeguarding).
 
We use secure and GDPR-compliant systems, including:
 
Meta Business Suite (for lead data)
 
Ticket Tailor (for course ticketing and prize raffles)
 
Square / Google Workspace (for bookings and communication)
 
 
We regularly review and update our data security measures.
 
 
7. Data Retention
 
Therapy clients: retained for up to 7 years after your final session (as per professional insurance requirements).
 
Training students: retained for up to 7 years for certification and accreditation record-keeping.
 
Marketing contacts: until you unsubscribe or request deletion.
 
 
 
 
8. Your Rights
 
Under the UK-GDPR, you have the right to:
 
Access a copy of your personal data
 
Request correction or deletion
 
Withdraw consent for marketing
 
Request data portability
 
Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
 
 
To exercise these rights, email us at training@doncasterhypnotherapy.co.uk.
 
 
 
9. Cookies and Tracking
 
Our website and advertising platforms use cookies and Meta Pixel tracking to measure performance and improve your experience.
 
Cookies help us:
 
Understand which pages and content are most helpful
 
Track ad performance and engagement
 
Deliver relevant follow-up ads
 
 
You can manage or disable cookies at any time through your browser settings.
 
 
 
10. Third-Party Services
 
We only use trusted partners that comply with GDPR and data protection law, including:
 
Meta (Facebook & Instagram) – ad delivery and lead generation
 
Ticket Tailor – event and raffle management
 
Google & Square – analytics, scheduling, and payments
 
Mailchimp / ConvertKit (if used) – email marketing
 
 
 
 
11. Contact Us
 
If you have any questions or concerns about this Privacy Policy or your data, please contact:
 
David Carroll
Doncaster Hypnotherapy
Email: training@doncasterhypnotherapy.co.uk
Website: www.doncasterhypnotherapy.co.uk
Address: Doncaster, South Yorkshire, United Kingdom
 
 
 
12. Policy Updates
 
We may occasionally update this Privacy Policy to reflect legal, operational, or technological changes. The most recent version will always be available on our website.

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